Refund Terms

Welcome to TALANEXIS's official refund terms document. We are committed to ensuring a satisfactory experience for all our clients. Please read this policy thoroughly and contact our customer service department at [email protected] should you have any questions.

Eligibility for Refunds

Refunds are applicable under specific conditions. Please review the following scenarios where a refund may be granted:

• Services not delivered as described due to TALANEXIS's fault.
• Technical failures directly related to our service infrastructure that we cannot resolve within seven (7) business days.

Conditions for Non-Refundable Services

The following circumstances do not qualify for refunds:

• Change of mind after service purchase.
• Services disrupted by external factors beyond TALANEXIS’s control.
• Partial use of delivered services.

Refund Process

To initiate a refund request, please follow these steps:

1. Submit a refund request via our official email: [email protected].
2. Include your order number and a brief description of the issue.
3. Our team will acknowledge your request within 48 hours and begin an investigation.

Timeframe for Refunds

Refunds, upon approval, will be processed within seven (7) business days. The time it takes for funds to reflect in your account may vary based on your banking provider.

Contact Information

For further clarification or assistance, please contact us at:

TALANEXIS Customer Support

Phone: (555) 012-3456

Email: [email protected]

Office Address: 123 Business Lane, Suite 400, Metropolis, CA 90210

Thank you for choosing TALANEXIS. We appreciate your business and strive to provide the best service possible.